PENGEMBANGAN DAN VALIDASI KUESIONER UNTUK MENGUKUR EKSPEKTASI DAN WILLINGNESS TO USE TELEPHARMACY DAN HOME PHARMACY CARE PADA PASIEN TUBERKULOSIS DI PUSKESMAS
Abstract
Ekspektasi dan keinginan untuk menggunakan (willingness to use) suatu layanan pada pasien di fasilitas kesehatan dapat diukur menggunakan instrumen berupa kuesioner yang divalidasi melalui metode tertentu. Penelitian ini bertujuan untuk mengembangkan serta menguji validitas dan reliabilitas kuesioner untuk mengukur ekspektasi dan willingness to use layanan telefarmasi dan home pharmacy care pada pasien tuberkulosis di Puskesmas. Validitas isi diuji menggunakan metode expert review dengan analisis Content Validity Index (CVI), sedangkan validitas konstruk diuji menggunakan korelasi Bivariate Pearson. Reliabilitas diuji menggunakan nilai Cronbach’s alpha. Hasil validitas isi menunjukkan bahwa seluruh pernyataan pada kuesioner ekspektasi terhadap layanan telefarmasi dan home pharmacy care dinyatakan valid, dengan nilai CVI masing-masing sebesar 0,96 dan 0,953. Adapun nilai CVI pada kuesioner willingness to use terhadap kedua layanan tersebut adalah 1, yang menunjukkan bahwa seluruh item memenuhi kriteria validitas isi (CVI ≥ 0,83). Hasil uji validitas konstruk menunjukkan bahwa seluruh item memiliki nilai r hitung > r tabel (0,361) pada tingkat signifikansi 5%, sehingga dinyatakan valid. Nilai Cronbach’s alpha untuk kuesioner telefarmasi adalah 0.864 dan willingness to use adalah 0.842 menunjukkan bahwa seluruh kuesioner memiliki reliabilitas yang baik. Dengan demikian, kuesioner ekspektasi dan willingness to use terhadap layanan telefarmasi dan home pharmacy care terbukti valid dan reliabel untuk digunakan pada penelitian di Puskesmas.
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[4] Gabellone, A., Marzulli, L., Matera, E., Petruzzelli, M. G., Margari, A., Giannico , O. V., & Margari, L. (2022). Expectations and Concerns about the Use of Telemedicine for Autism Spectrum Disorder : A Cross-Sectional Survey of Parents and Healthcare Professionals. Journal of Clinical Medicine . https://doi.org/https://doi.org/10.3390/jcm11123294
[5] Iftinan, G. N., Elamin, K. M., Rahayu, S. A., Lestari, K., & Wathoni, N. (2023). Application, Benefits, and Limitations of Telepharmacy for Patients with Diabetes in the Outpatient Setting. In Journal of Multidisciplinary Healthcare (Vol. 16, pp. 451 –459). Dove Medical Press Ltd. https://doi.org/10.2147/JMDH.S400734
[6] Halisa, K. N., Setiawan, D., & Prasuma, G. S. (2023). Cost analysis of home pharmacy care program among diabetes patients in pharmacy. Jurnal Administrasi Kesehatan Indonesia , 11(1), 48 –56. https://doi.org/10.20473/jaki.v11i1.2023.48-56
[7] Hargitayanti, Ibrahim, Muh. A., & Hasniati. (2021). Performance Services of Home Care -Based Health and Marine Ambulance Telemedicine in Makassar City(Case Study of Health Service Performance Based on Home Care and Marine Ambulance Telemedicine on Barrang L ompo Island, Makassar City). Enrichment : Journal of Management , 12(1), 888 –893. https://doi.org/10.35335/enrichment.v12i1.323
[8] Kristina, S. A., Alfian, S. D., Pradipta, I. S., Zairina, E., & Hak, E. (2023). The psychometric properties of the Indonesian version of the Willingness to use telemedicine questionnaire in pharmacy students.
[9] Pharmacy Practice, 21(3). https://doi.org/10.18549/PharmPract.2023.3.2839
[10] Kushner, P. R., Cavender, M. A., & Mende, C. W. (2022). Role of Primary Care Clinicians in the Management of Patients With Type 2 Diabetes and Cardiorenal Diseases. Clinical Diabetes, 40(4), 401–412. https://doi.org/10.2337/cd21-0119
[11] Mirzoev, T., & Kane, S. (2017). What is health systems responsiveness? Review of existing knowledge and proposed conceptual framework . In BMJ Global Health (Vol. 2, Issue 4). BMJ Publishing Group. https://doi.org/10.1136/bmjgh-2017-000486
[12] Ng, C. B., Chang, C. T., Ong, S. Y., Mahmud, M., Lee, L. C., Chew, W. Y., Hamdan, N., Kamaludin, R. S., Thong, K. S., & Choo, S. J. (2021). Awareness, expectation and satisfaction towards ward pharmacy services among patients in medical wards : a multi-centre study in Perak, Malaysia. BMC Health Services Research. https://doi.org/https://doi.org/10.1186/s12913-021-07185-7
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[16] Shedden-Mora, M., Alberts, J., Petrie, K. J., Laferton, J. A. C., Blanckenburg, P. von, Kohlmann, S., Nestoriuc, Y., & Lowe, B. (2023). The Treatment Expectation Questionnaire (TEX-Q): Validation of a generic multidimensional scale measuring patients’ trea tment expectations. PLoS One . https://doi.org/https://doi.org/10.1371/journal.pone.0280472
[17] Tamer, G. (2020). Investigation of Home Health Services and Expectations of Patients and Patient Relatives: A Study Case in Bakirkoy District. İstanbul Gelişim Üniversitesi Sağlık Bilimleri Dergisi, 10, 50–63. https://doi.org/10.38079/igusabder.645504
[18] Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach’s alpha. In International journal of medical education (Vol. 2, pp. 53–55). https://doi.org/10.5116/ijme.4dfb.8dfd
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[20] Vidal-Silva, C., Sánchez -Ortiz, A., Serrano -Malebrán, J., Arriagada, V., Flores, M., Godoy, M., & Vargas, C. (2024). Social influence, performance expectancy, and price value as determinants of telemedicine services acceptance in Chile. Heliyon, 10(5). https://doi.org/10.1016/j.heliyon.2024.e27067
[21] Yusoff, M. S. B. (2019a). ABC of Content Validation and Content Validity Index Calculation. Education in Medicine Journal, 11(2), 49–54. https://doi.org/10.21315/eimj2019.11.2.6
[22] Yusoff, M. S. B. (2019b). ABC of Content Validation and Content Validity Index Calculation. Education in Medicine Journal, 11(2), 49–54. https://doi.org/10.21315/eimj2019.11.2.6
[23] Zhang, Y., Peng, J., Sun, W., Zhang, H., & Yang, G. (2023). Analysing Home Pharmaceutical Care Under the Combination of Medical Care and Nursing. Journal of Multidisciplinary Healthcare, 16(June), 1793–1800. https://doi.org/10.2147/JMDH.S411330
Published
2026-07-10
How to Cite
ENDRIASTUTI, Nialiana Endah et al.
PENGEMBANGAN DAN VALIDASI KUESIONER UNTUK MENGUKUR EKSPEKTASI DAN WILLINGNESS TO USE TELEPHARMACY DAN HOME PHARMACY CARE PADA PASIEN TUBERKULOSIS DI PUSKESMAS.
Prosiding Seminar Nasonal LPPM UNSOED, [S.l.], v. 15, july 2026.
ISSN 2985-9042.
Available at: <https://jos.unsoed.ac.id/index.php/semnaslppm/article/view/21930>. Date accessed: 21 july 2026.
Section
Articles
