Pengaruh Kegigihan (Grit) dan Kepemimpinan yang Memberdayakan (Empowering Leadership) terhadap Perilaku Kewargaan Organisasi (Organizational Citizenship Behavior) melalui Keterikatan Kerja (Work Engagement) sebagai Variabel Mediasi

Studi pada Karyawan Gen Z

Abstract

The purpose of this study is to examine the direct effect of grit and empowering leadership on organizational citizenship behavior, as well as their indirect effect mediated by work engagement. This research was conducted using a quantitative method with a Structural Equation Modeling (SEM) approach, with a population of 65 Gen Z employees. Data collection was carried out using questionnaires distributed directly. Data analysis was performed using SmartPLS 3.3. The results showed that EL and GRIT do not have a significant direct effect on OCB. However, both have a positive and significant effect on WE, which subsequently has a positive and significant effect on OCB. The mediation test results indicate that WE significantly mediates the effect of GRIT and EL on OCB. These findings emphasize that WE is a crucial mechanism bridging the influence of individual factors and the work environment on OCB.