IMPLEMENTATION OF THE TEACHING FACTORY LEARNING IN TOURISM PRACTICAL COURSES AT MANDARIN DIPLOMA PROGRAM TO ENHANCE STUDENT’S COMPETENCE

Abstract

The focus of diploma programs is primarily on practical training. Mandarin language diploma students possess competencies in language, particularly in mastering language terms related to business and industry, including the tourism sector. This study aims to examine the competencies of students, especially in Mandarin language proficiency within the field of tourism. The Teaching Factory learning model will be implemented in tourism courses during practical sessions. Prior to graduation, students will participate in internships at institutions operating in the tourism sector. In addition to distributing questionnaires to students, this study also includes focus group discussions (FGD) with the institutions where students intern. Observations during practical sessions and interviews with internship institutions were also conducted. The findings of this study indicate that the implementation of the Teaching Factory learning model can enhance students' job readiness in the workforce. This is consistent with the feedback provided by the institutions where students interned, which offered positive responses to the students' job performance.