English Guiding Video for “Visa on Arrival Extension in One Day Service “at Cilacap Class I Immigration Office

Abstract

The job training, at Cilacap Class I Immigration Office, Central Java, was
carried out from April 3rd, 2023 to May 3rd, 2023. The main task was producing
a guiding video of "Visa on Arrival Extension in One Day Service" The video
was made in English to make it easier for foreigners to understand. Furthermore,
another task was assisting the Immigration Information Technology Division in
the development of infographics regarding immigration services, intended for
publication on the social media platforms of Cilacap Class I Immigration Office.
The process of creating a guiding video included planning, script writing,
shooting, and post production editing. The guiding video was reviewed and
revised before being approved for publication on Cilacap Immigration Office's
social media platforms, including Instagram, Facebook, and YouTube. It aims to
provide information and assistance to foreigners in the process of Visa on Arrival
Extension in One Day Service, and improve the services provided by the Cilacap
Class I Immigration Office.
Obstacles encountered during the job training and production of the guiding
video encompassed miscommunication, incongruity of creative visions, adverse
weather conditions, and the presence of a large number of visitors at Cilacap
Immigration Office. Solutions were implemented such as comprehensive
meetings for mutual understanding, discussing creative visions in detail,
checking the weather forecast, and scheduling shooting out of peak hours.
Key words: Immigration, Visa on Arrival Extension, Tourism, Guiding Video.