MAHARANI, Irma; 						ROKHMAN, Ali; 						SATYAWAN, Darmanto Sahat.
 Mobile Servqual Quality Kualitas Pengguna Aplikasi Mobile JKN BPJS Kesehatan.
<strong>Public Policy and Management Inquiry</strong>, [S.l.], v. 8, n. 2, p. 14-23, nov. 2024.
ISSN 2714-626X.
Available at: &lt;<a href="https://jos.unsoed.ac.id/index.php/ppmi/article/view/14339" target="_new">https://jos.unsoed.ac.id/index.php/ppmi/article/view/14339</a>&gt;. Date accessed: 19 july 2025.
doi: <a href="https://doi.org/10.20884/1.ppmi.2024.8.2.14339">https://doi.org/10.20884/1.ppmi.2024.8.2.14339</a>.