KHIRSASI, Ardina Lulu; LUTFIANA, Lutfiana. Enhancing Customer Understanding Through Instructional Video: The Development of Livin’ Merchant Guide at Bank Mandiri Area Purwokerto. Jurnal Vokasia, [S.l.], v. 6, n. 1, p. 44-52, june 2026. ISSN 2962-5920. Available at: <https://jos.unsoed.ac.id/index.php/vokasia/article/view/18669>. Date accessed: 15 aug. 2026. doi: https://doi.org/10.20884/1.vokasia.2026.6.1.18669.