Kamila, Khairunnisa Ayudia, 		Muhammad, Katon, AND 		Asyari, Hasyim.
" Service Quality Analysis Of Tokopedia And Shopee Mobile Commerce Applications Using Mobile Service Quality (M-S-QUAL) And Importance Performance Analysis (IPA) Methods" <em>Journal of Industrial and Mechanical Engineering</em> [Online], Volume 1 Number 1 (14 December 2023)